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Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--><!--[if gte mso 9]><xml> <o:shapedefaults v:ext="edit" spidmax="2050"/> </xml><![endif]--><!--[if gte mso 9]><xml> <o:shapelayout v:ext="edit"> <o:idmap v:ext="edit" data="1"/> </o:shapelayout></xml><![endif]--> </head> <body lang=EN-US link=blue vlink=blue style='tab-interval:.5in'> <div class=WordSection1> <div align=center> <table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=890 style='width:667.5pt;mso-cellspacing:0in;mso-yfti-tbllook:1184;mso-padding-alt: 0in 0in 0in 0in'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes;mso-yfti-lastrow:yes'> <td 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Us</a></li-->ACHIEVE Human Services <br> Strategic Plan <br> Created June 2010<o:p></o:p></span></h3> <p class=MsoNormal style='margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <h4 style='margin-left:.5in'><u><span style='mso-fareast-font-family:"Times New Roman"; color:#24366D'>ACHIEVE s VISION</span></u><span style='mso-fareast-font-family: "Times New Roman";color:#24366D'><o:p></o:p></span></h4> <p style='margin-left:.5in'><span style='color:#24366D'>We lead in the development and delivery of innovative programs designed to strengthen individuals and build stronger communities.<o:p></o:p></span></p> <h4 style='margin-left:.5in'><u><span style='mso-fareast-font-family:"Times New Roman"; color:#24366D'>ACHIEVE s MISSION</span></u><span style='mso-fareast-font-family: "Times New Roman";color:#24366D'><o:p></o:p></span></h4> <p style='margin-left:.5in'><span style='color:#24366D'>Empower the individuals that we serve to live their lives to the greatest potential.<o:p></o:p></span></p> <h4 style='margin-left:.5in'><u><span style='mso-fareast-font-family:"Times New Roman"; color:#24366D'>ACHIEVE s VALUES</span></u><span style='mso-fareast-font-family: "Times New Roman";color:#24366D'><o:p></o:p></span></h4> <ul type=disc> <ul type=circle> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Respect: Our person-centered philosophy honors the unique abilities and contributions of our clients.<o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Dignity:<span style='font-size:20.0pt;color:windowtext'> </span>We honor the uniqueness of the individual and<span style='mso-spacerun:yes'>  </span>promote their worthiness as contributing members of their community. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Integrity: <span style='mso-spacerun:yes'> </span>We maintain the highest ethical principles and standards in the delivery of services to our clients.<o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Innovation: We embrace change by developing creative solutions in the delivery of state-of-the-art programs. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Excellence: We are committed to the delivery of exceptional quality services. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Communication: We believe in providing prompt, clear, concise and consistent information to our stakeholders. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Optimism: We create an environment where individuals are inspired to grow to their greatest potential. <span style='mso-spacerun:yes'> </span><o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Commitment: We are dedicated to the mission, vision, and values of the agency.<span style='mso-spacerun:yes'>   </span><span style='mso-spacerun:yes'> </span><o:p></o:p></li> </ul> </ul> <h4 style='margin-left:.5in'><u><span style='mso-fareast-font-family:"Times New Roman"; color:#24366D'>ACHIEVE s GOALS</span></u><span style='mso-fareast-font-family: "Times New Roman";color:#24366D'><o:p></o:p></span></h4> <ul type=disc> <ul type=circle> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>All Agency Growth potentials will be explored resulting in increased employment for those that we serve and increased net income. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Insure that the quality of services being performed meets or exceeds the industry standards for Business Excellence. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Insure appropriate stewardships of resources, promote integrity and board governance through Agency Accountability. <o:p></o:p></li> <li class=MsoNormal style='color:#24366D;mso-margin-top-alt:auto; mso-margin-bottom-alt:auto;mso-list:l0 level2 lfo8;tab-stops:list 1.0in'>Improve Communications with community stakeholders and within the agency. <o:p></o:p></li> </ul> </ul> <h4 style='margin-left:.5in'><u><span style='mso-fareast-font-family:"Times New Roman"; color:#24366D'>ACHIEVE s VALUE STATEMENT:</span></u><span style='mso-fareast-font-family: "Times New Roman";color:#24366D'><o:p></o:p></span></h4> <p style='margin-left:.5in'><span style='color:#24366D'>We treat all people with <b>dignity</b> and <b>respect</b> in a safe and secure environment. Clients are encouraged to aspire to their greatest potential by dedicated and <b>committed</b> staff that has compassion for their well-being. We value and respect the contributions and participation of our diverse community and stakeholders. We embrace <b>optimism.</b><o:p></o:p></span></p> <p class=MsoNormal style='margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <p style='margin-left:.5in'><span style='color:#24366D'>We exercise exemplary governance and ensure appropriate stewardship of resources in maintaining oversight of the agency's activities. We are open and honest in our <b>communication</b>, and committed to living our values. We ensure consistency of actions in maintaining cohesive policies, processes and decision making with a steadfast <b>commitment</b> to the overall good for all concerned. Our thoughts, words and actions are clearly aligned with established ethical principles that radiate <b>integrity</b> and <b>excellence</b>.<o:p></o:p></span></p> <p class=MsoNormal style='margin-top:0in;margin-right:0in;margin-bottom: 12.0pt;margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <p style='margin-left:.5in'><span style='color:#24366D'>We seek <b>continuous process improvement,</b> cultivating creativity, embracing change, and seizing opportunities. We encourage an environment of <b>creative decision-making</b> that honors the diversity that individuals contribute to the systems, structure, and culture of the agency. We are constantly looking for new <b>innovative</b> ways to serve.<o:p></o:p></span></p> <p class=MsoNormal style='margin-top:0in;margin-right:0in;margin-bottom: 12.0pt;margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <p style='margin-left:.5in'><span style='color:#24366D'>We uphold the <b>highest standards</b> in all we do. We develop and deliver unique programs that provide <b>exceptional quality service</b>. We actively participate as a <b>collaborative partner</b> with the community. We are socially responsible to our stakeholders, working together to achieve the best results for all concerned.<o:p></o:p></span></p> <p class=MsoNormal style='margin-top:0in;margin-right:0in;margin-bottom: 12.0pt;margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <p style='margin-left:.5in'><span style='color:#24366D'>We are focused on our mission, vision, and values.<o:p></o:p></span></p> <p class=MsoNormal style='margin-left:.5in'><span style='color:#24366D'><o:p>&nbsp;</o:p></span></p> <h3 align=center style='margin-left:.5in;text-align:center'><span style='mso-fareast-font-family:"Times New Roman";color:#24366D'>Achieve Human Services <br> Strategic Plan - Goals &amp; Objectives<o:p></o:p></span></h3> <table class=MsoNormalTable border=1 cellpadding=0 style='mso-cellspacing: 1.5pt;margin-left:.5in;mso-yfti-tbllook:1184;mso-padding-alt:0in 5.4pt 0in 5.4pt'> <tr style='mso-yfti-irow:0;mso-yfti-firstrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>Goal</span></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>Objective</span></p> </td> </tr> <tr style='mso-yfti-irow:1'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>1) All <b>Agency Growth</b> potentials will be explored resulting in increased employment for the individuals that we serve and increased net income. </span></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>a) Actively pursue grants that will enhance current services and established businesses opportunities. <br> <br> b) Identify and pursue areas of growth potential of existing services. <br> <br> c) Identify and analyze areas for business expansion.</span></p> </td> </tr> <tr style='mso-yfti-irow:2'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>2) Insure the quality of services being performed meets or exceeds industry standards for <b>Business Excellence.</b></span></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>a) Increase AbilityOne employee satisfaction by aligning with QWE &amp; obtain full compliance with QWE initiative. <br> <br> b) Apply deliverables from the QWE to CARF accreditation preparation. <br> <br> c) Complete documentation of CARF accreditation. <br> <br> d) Prepare and conduct an annual client and employee satisfaction surveys.</span></p> </td> </tr> <tr style='mso-yfti-irow:3'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>3) Insure appropriate stewardship of resources, promote integrity and board governance through <b>Agency Accountability.</b></span></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>a) Identify board vacancies and plan to fill positions. <br> <br> b) Review and update current board materials; policies, procedures, etc. <br> <br> c) Maintain compliance and reporting infrastructure of agency. <br> <br> d) Review and renew executive compensation package inclusive of contract, bonus incentive, retirement contributions, etc. </span></p> </td> </tr> <tr style='mso-yfti-irow:4;mso-yfti-lastrow:yes'> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>4) Improve <b>Communications</b> with community and stakeholders and within the agency.</span></p> </td> <td style='padding:.75pt .75pt .75pt .75pt'> <p class=MsoNormal><span style='color:#24366D'>a) Develop a communication plan that will efficiently and effectively communicate the agency s direction and maintain outreach to community stakeholders. <br> <br> b) Schedule one fundraising event to coincide with the name change announcement. <br> <br> c) Redesign agency collateral materials. <br> <br> d) Publish bi-annual agency brochure for distribution to key stakeholders. <br> <br> e) Management reports on their respective programs presented at every board meeting.</span></p> </td> </tr> </table> <p class=MsoNormal style='margin-left:.5in'><span style='font-size:10.0pt; color:#24366D'><o:p>&nbsp;</o:p></span></p> <p style='margin-left:.5in'><span style='font-size:10.0pt;color:#24366D'>Created June 2010 - Approved by Board of Directors August 2010 <br> Reviewed by Management February 2011 - by Board of Directors June 2011 - by Management July 2011<o:p></o:p></span></p> </td> </tr> <!-- end content--> </table> <!-- start footer --> <p class=MsoNormal align=center style='text-align:center'>928-341-0335 | Toll Free 1-855-231-8385 | 3250A <st1:address w:st="on"><st1:Street w:st="on">E. 40th Street</st1:Street> <st1:City w:st="on">Yuma</st1:City>, <st1:State w:st="on">AZ</st1:State> <st1:PostalCode w:st="on">85365</st1:PostalCode></st1:address> <br> <br> Copyright 2011 ACHIEVE Human Services | a 501(c)3 nonprofit organization | JCAHO Accredited </p> </td> </tr> </table> </div> <p class=MsoNormal align=center style='text-align:center'><o:p>&nbsp;</o:p></p> </div> </body> </html>